Privacy Policy

Privacy Policy

Introduction

Welcome to https://personal-injury-victim-rights.scoopsurge.com! We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the handling of information we collect from users accessing or interacting with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website at https://personal-injury-victim-rights.scoopsurge.com
  • Mobile applications and software developed by us
  • Online services and tools provided by our company
  • Any interactive features on our platforms where users can leave comments, feedback, or participate in discussions

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These external resources have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy is designed to guide you on the following activities:

  1. Using our applications and services as a registered user.
  2. Visiting and navigating through our websites linked to this policy.
  3. Engaging with us through various communication channels, including emails, newsletters, telephone calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal information to enhance your experience and provide tailored services:

  • Account Information: Details required to create and manage your user account, such as name, email address, and password.
  • Payment Information: Data needed for processing transactions, including credit/debit card numbers, expiration dates, and billing addresses.
  • Financial Information: Your income, banking details, or other financial records relevant to specific services or promotions.
  • Purchase Information: Records of products or services purchased from us, including transaction history and order details.
  • Mobile Device Identifiers: Unique identifiers like IP addresses, device IDs, or mobile network information to recognize your device.
  • Location Data: Geographic location data provided by your device when you interact with our location-based services.
  • Feedback and Reviews: Comments, ratings, and reviews left by users on our platform.
  • Social Media Information: Data from social media platforms when users choose to connect their accounts with us for seamless experiences.
  • Product Interest: Information about products or content you express interest in through clicks, page visits, or search queries.

We collect this data through various means: user input forms, account settings, browsing activities, cookies, and third-party partnerships.

Cookies

Cookies are small text files stored on your browser to enhance your experience with our services:

  • Strictly Necessary Cookies: These ensure basic functionalities like login, session management, and platform stability.
  • Preference Cookies: Tailored settings and preferences are saved here to provide a personalized experience.
  • Analytics Cookies: Used for performance tracking and understanding user behavior on our websites.

You can manage and control non-essential cookies through our built-in Cookie Manager, allowing you to customize your cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law. The specific retention periods vary based on the type of data and its purpose:

  • Financial and transaction data may be retained for tax and accounting purposes, typically up to 7 years.
  • Account information is kept until your account is inactive or closed.
  • Personal data associated with marketing communications is usually deleted upon your request or after a period of inactivity (as defined by applicable laws).

Once the retention period expires or when you request deletion, we ensure secure anonymization and deletion of your data from our systems.

Security Measures

We prioritize data security and implement robust measures to protect your personal information:

  • Encryption: Data is transmitted and stored securely using encryption protocols to prevent unauthorized access.
  • Third-Party Processing: We engage reputable third-party service providers who adhere to strict security standards to process data on our behalf, ensuring they maintain the confidentiality and integrity of your data.

User Rights (Subject to Local Laws)

Depending on your location, you may have certain rights regarding your personal data:

  • Access: The right to request access to and receive a copy of your personal information held by us.
  • Rectification: Correcting any inaccurate or incomplete personal data we hold about you.
  • Erasure (Right to be Forgotten): Deleting your personal data from our systems under certain circumstances, as permitted by law.
  • Restriction: Limiting the use of your personal data in specific situations, such as during a legal dispute.
  • Portability: Receiving your personal data in a structured, commonly used format for transfer to another controller.
  • Objection: Objecting to the processing of your personal data based on legitimate interests or consent.
  • Non-Discrimination: You have the right not to be subjected to automated decision-making or profiling that significantly affects you.

To exercise these rights, please contact our Data Protection Officer using the details provided in the ‘Contact Us’ section. We will respond to your requests as quickly as possible and within the time frames prescribed by applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about your rights and obligations.

Contact Information

For any inquiries, requests to unsubscribe from communications, or data-related questions, please reach out to us:

We are dedicated to maintaining a transparent and user-centric approach to privacy. If you have any concerns or suggestions, please don’t hesitate to contact us.